Betting Rules

1. About these betting rules

By opening an account, accessing the website or placing a wager, you confirm that you have read and understood the rules that apply to your activity. You are responsible for checking the relevant information before you play. Rules may differ between games, markets, payment methods and promotions, so the information shown on the applicable product or game page should always be reviewed before a wager is submitted.

These rules are intended to provide general guidance and do not replace the website Terms and Conditions. If there is an inconsistency between these Betting Rules, an individual game rule and the Terms and Conditions, the more specific rule will generally apply to that activity, subject to applicable law and any relevant licence or regulatory requirement.

Harbour 33 Casino may update its rules from time to time. Changes may be made to reflect changes in products, technology, legal requirements, security procedures or operating practices. The current version published on the website applies to future activity after it becomes effective. You should check this page and the relevant game information regularly.

• You must be legally permitted to use the website and place wagers in your location.
• You must provide information that is accurate, complete and kept up to date.
• You must use only one personal account unless the website expressly permits otherwise.
• You must keep your login details confidential and tell the website promptly if you believe your account has been accessed by someone else.
• You must not use the website for unlawful, fraudulent or misleading activity.

2. Placing and accepting bets

A wager is not accepted until it has been successfully recorded by the website and a confirmation or equivalent record is made available. Selecting a stake, game or market does not by itself mean that a bet has been accepted. You should check the confirmation, bet history or account record before leaving the relevant page.

You are responsible for reviewing all details before confirming a wager. This includes the selected game or market, stake, price or odds where applicable, potential return, number of selections, event information and any applicable conditions. If the information is unclear, do not confirm the wager until you have reviewed the relevant rules.

The website may refuse, restrict, suspend or cancel a wager where permitted by the Terms and Conditions or applicable requirements. This may include situations involving an obvious error, a technical problem, suspected fraud, account restrictions, a breach of the rules, interrupted or incorrectly displayed information, or activity that creates a security or integrity concern.

Technical interruptions

Internet connections, mobile networks, devices and software can affect the display and transmission of information. Harbour 33 Casino is not responsible for a wager that was not received or recorded because of a failure outside its reasonable control. If a page freezes, a message is delayed or your account balance appears incorrect, avoid submitting the same wager repeatedly. Check your account history and the relevant confirmation before trying again.

Stake and account records

A wager must be made from available funds in your account or by an approved method shown on the website. You must not attempt to place a wager using funds that are unavailable, reversed, unauthorised or subject to a payment dispute. Account records are used to assess accepted bets, results, credits, debits and adjustments. If you identify an apparent error, notify the website through the support channel made available on the site and provide enough information for the matter to be reviewed.

Minimum and maximum stakes, bet types and other restrictions may vary by product or market. Any applicable limits will be displayed where relevant or described in the applicable rules. A limit is not a guarantee that a particular wager will be accepted, as acceptance remains subject to account status, technical availability and the rules applying at the time.

3. Game results and settlement

Wagers are settled using the result or outcome determined under the rules for the relevant game, event or market. The settlement method may depend on official information, the operation of the game, a published result, a declared outcome or another recognised source specified in the applicable rules. You should read the individual game information before placing a wager, particularly where a result may be postponed, changed, abandoned or declared invalid.

Where the website displays an estimated return, potential win or similar figure, that information is subject to the applicable rules and the final acceptance and settlement of the wager. A displayed amount may not account for a void selection, adjustment, correction or other event described in the relevant conditions.

Voided, cancelled or abandoned outcomes

A wager or selection may be void, cancelled or otherwise adjusted where the applicable game or market rules provide for that outcome. This can occur when an event does not take place, a game is interrupted, a result cannot be verified, a market is offered in error, a material technical issue affects the wager, or an integrity concern requires review. The treatment of the remaining selections in a multiple or combined wager will depend on the specific rules for that product.

Corrections and obvious errors

Information shown on the website may occasionally contain a typographical, pricing, settlement or technical error. If an obvious error affects a wager, the website may correct the record or void the affected wager where allowed. A correction may apply even if the wager has already appeared in an account history or a provisional result has been displayed. The aim is to restore the position that should have applied had the error not occurred.

Results and account balances may be reviewed after initial settlement. If a result is later corrected by the relevant source, or if an error is identified during a routine review, the account may be adjusted in accordance with the applicable rules. You agree to cooperate with reasonable checks and to repay or permit the recovery of an amount credited in error where the Terms and Conditions allow it.

• Check the game or market rules before placing a wager.
• Keep your own record of important wagers and confirmations.
• Do not treat a provisional result as final where a review or official confirmation is still required.
• Review your account history after a wager has been settled.
• Raise suspected settlement errors promptly through the available support process.

4. Account, identity and fair play requirements

Harbour 33 Casino may carry out identity, age, payment, fraud, security and responsible gambling checks. You may be asked to provide documents or information needed to complete a check. Any information supplied must be genuine, current and consistent with your account details. Failure to complete a reasonable check may result in a delay, restriction, suspension or closure in accordance with the Terms and Conditions.

You must not allow another person to use your account, place wagers on your behalf or access a device while you are logged in. You must also take reasonable steps to prevent unauthorised access. Activity carried out through your account may be treated as your activity unless you have reported a security issue promptly and the matter has been accepted for investigation.

The website must be used fairly and for its intended purpose. Prohibited conduct may include manipulating a game, exploiting a software defect, using automated tools without permission, interfering with website operation, attempting to bypass account controls, colluding with others, using stolen payment details or engaging in any form of fraud. Wagers, winnings or account activity connected with prohibited conduct may be investigated and handled under the Terms and Conditions.

Where an account is suspended or closed, access to games, wagers, promotions or account features may be restricted while checks are completed. The outcome will depend on the reason for the action, the available evidence, the applicable rules and any legal obligations. You should not create a new account to avoid a restriction or exclusion.

Payments and withdrawals

Payments and withdrawals are subject to the methods, verification requirements and conditions displayed on the website. The name on a payment method may need to match the verified account holder. A withdrawal may be reviewed before it is processed, including for identity, source of funds, fraud, chargeback and compliance purposes. Processing time can depend on the method used and the completion of all required checks; no particular time should be assumed unless it is expressly stated in the applicable information.

If a payment is reversed, disputed or found to be unauthorised, the related account activity may be suspended or reviewed. You must not use the website to transfer funds between people or for any purpose unrelated to permitted play.

5. Responsible play and getting help

Betting should be an entertainment activity, not a way to earn income or recover financial losses. Only use money you can afford to lose and set a personal budget before you begin. Take regular breaks, avoid chasing losses and do not play when you are upset, under the influence of alcohol or otherwise unable to make clear decisions.

Responsible gambling tools and account controls may be available through the website. Depending on the service, these may include deposit or spending controls, time reminders, activity information, temporary breaks and self-exclusion options. Review the current Responsible Gaming information to understand which tools are available, how they operate and whether any request can be changed or withdrawn.

If gambling is affecting your finances, relationships, work, health or wellbeing, stop playing and seek independent support. You can also use the support channels shown on the website to ask about account restrictions or responsible gambling options. In an emergency or where you believe someone is at immediate risk, contact the appropriate emergency service in your location.

For questions about a wager, result, account record or rule, review the relevant game information first and then contact Harbour 33 Casino through the support options published on the website. Include the date, game or market and reference information where available, but do not send passwords or complete payment details. Each matter will be considered under the applicable rules and relevant legal requirements.